Newark and Sherwood Homes Limited
Kelham Hall, Kelham
Newark On Trent,
Notts, NG23 5QX
Tel: 0845 258 5550

Newark and Sherwood Homes

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Environmental Information Regulations

What is the Environmental Information Regulations (EIR)?

The Environmental Information Regulations (EIR) gives you access to environmental information held by government and other public bodies and their agents. The Act applies to information held by Newark and Sherwood Homes because we are an agent of Newark and Sherwood District Council. This Act makes it easier for you to find out about environmental issues that matter to you.

An independent appeals process backs up the EIR. The Information Commissioner (ICO) has responsibility for ensuring that public bodies comply with the legislation and will investigate complaints, if asked to do so, when a request for information under EIR has been refused.

What Information is Covered by the Regulations?

The EIR applies to all recorded information held by, or on behalf of a public authority. There are exceptions to the Act, but there is also a presumption in favour of disclosure. We will meet your request unless there is good reason within the Act not to, in which case this will be clearly explained to you.


There are a number of exceptions to the Regulations. If an exception applies then we may not have to supply the information. A full list of exceptions and further guidance is available from the Information Commissioners Office. Just because an exception could apply, does not mean that it should apply. All decisions must be made on a case-by-case basis.

How do I make a request?

Making a request under EIR is easy. By law, all you have to do is:

  • Use our online Information Request Form
  • Make your request in writing by letter to the address at the top of this website
  • Email to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
  • By phoning 0845 258 5550
  • In person at any of our offices

State clearly what information is required.
State your name and an address for correspondence.
You do not have to say why you want the information.

It is helpful to say how you want the information to be sent to you, for example by email, a photocopy or printout, or you want to inspect the record in person. You do not have to refer to the EIR Regulations for your request to be valid, but it is useful to do so.

We have a 20 working-day deadline to respond to requests but we aim to respond sooner if possible.

Ask for Assistance

Under the EIR Act, we have a duty to provide reasonable advice and assistance to anyone wanting to make a request, therefore you can ask for help in specifying the information you need or defining your topic, for example. You can also ask for assistance if you have a disability that prevents you from making a written request.




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