Newark and Sherwood Homes Limited
Kelham Hall, Kelham
Newark On Trent,
Notts, NG23 5QX
Tel: 0845 258 5550

Newark and Sherwood Homes

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Access To Services

INFORMATION

Newark and Sherwood Homes are able to supply copies of our publications in a variety of formats. The formats include:

  • Audio
  • Large print
  • Braille
  • Other languages

Newark and Sherwood Homes have access to staff with 'signing' skills for customers with hearing difficulties and operate a minicom service on 01636 655960.

Telephone Interpreting

Do you wish to speak to us in a language other than English?

We are able to set up a conversation with you, either in person, or on the telephone, using the services of an Interpreter. If you require this service please call, or visit, the relevant department and ask for our translation service, stating the language that you require.

Document Translation

Do you require a document in a language other than English?

We are able to translate documents into languages other than English. If you need a document translating in this way then please request the document from the relevant department, stating the language required.

Online translators

Online translators for translating small amounts of text free of charge can be found at:

Babel Fish Translation - http://www.babelfish.com/
Google - http://www.google.co.uk/language_tools?hl=en

It should be noted that these online tools are not guaranteed to provide perfect translations.

Web Screen Readers

For visually impaired Web users, screen reader software available free of charge can be found at:

NVDA - www.nvda-project.org

Thunder - www.screenreader.net

SA to Go - www.satogo.com

Audio Tape

Written documents can be recorded onto tape/CD through a partnership that we have with the Magnus School, Newark, this service normally takes a day to complete.

Royal National Institute for Deaf People (RNID) TYPETALK BT

BT offers a Typetalk service that allows callers who are deaf to communicate with Newark and Sherwood Homes via an operator by text. We are able to both receive and make calls using this service. Please visit http://www.typetalk.org/ for more information.

Braille

We are able to translate documents into Braille, this service takes approximately one day.

Minicom / Portable Loop

Portable loops are available in our large meeting rooms at Kelham Hall: The Carriage Court and The Dome. The Council are however, looking into improving this service for the rest of the building.

Minicom number: 01636 655960

Wheelchair

A wheelchair is available at Kelham Hall, if required.

British Sign Language (BSL)

This service is available at Kelham Hall. A member of staff is trained to translate conversation and documents.

For full details of our addresses and phone numbers and how to obtain publications in other formats Contact Us

Website

Please use BabelFish (there is a link at the bottom of our homepage) to translate our website into a number of different languages.

Diversity

 

 

 

ACCESSIBILITY

Strapline

Site Translation